Our Process
Refined Through Thousands of Hours Of Collaboration

Understand

Understand

Empathize

We gain an empathic understanding of the business problem that you are trying to solve from our customer’s perspective. Our engineers and UI/UX designers investigate the area of concern by observing, asking questions in order to have a deeper personal understanding of the software product and issues at hand. We collect significant amount of information during this phase only limited by the project’s time constraints.

Define

Our team will use its domain knowledge and experience to clearly identify the end goal, gather innovative ideas to establish features, process flow, and any other requirements to build a successful, customer-centric software product or feature enhancement. This step prepares for the next phase of exploration of ideas and prototypes.

Explore

Explore

Ideate

This step involves, free and open flow of ideas between all the stakeholders involved including the product owners, development team, design team, QA team, and end-users. It is important to have input from the customer in this step, to ensure that the ideas are moving in the desired direction.

Prototype

We build the the best possible working prototype based on the finding of previous steps. This prototype or minimum viable product (MVP) will contain all the features defined in the product. Here our UI/UX design team, and software development team works closely to create a customer centric, functional product. This is an iterative step, where starting with the basic concepts, multiple variations of the user interface, system architecture, database architecture are validated to find the most effective prototype.

Materialize

Materialize

Test

Once, the prototype has been completed, the software product development team runs through a variety of unit tests to make sure that the individual components of the application are working as expected without affecting the whole system. Once, all the unit tests have been validated, the prototype is handed over to the QA team, and the end-users for their feedback. In this iterative step, the QA team, and end-users test the complete product using the best solutions identified during the previous phases. All the bugs, and other inefficiencies of the software product are uncovered and fixed at this stage.

Implement

The goal of is final step is to deploy the software application, including the code, system architecture, databases and other tiers and components of the software system.

Launch

Launch

Deploy

We perform final testing, and go over our checklists to make sure that the software product is looking good to be released to the production environment. At the same time, our DevOps team ensures that all checks have been done on the production system and it is ready for the application to be released. Once DevOps team, the database administrators, and the system administrators are all in sync, the application is released under the supervision of the DevOps team lead. Over the years, we have automated this step to a great extent in order to minimize downtime, and reduced chances of mistakes at this critical step.

Deliver

As decide, we either hand over the codebase, database ERDs, and other documentation, and credentials over to your team or take charge of the production application. If the software product will be under our supervision, it is added to our infrastructure, and becomes part of the our production DevOps operations. The DevOps operation team is responsible for ensuring uptime of the software application and other mission critical functions.